Testimonials
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"The carpet looks amazing. Thank you for getting this completed. We are very satisfied! Can you please submit the invoice when you get a chance."
Daniel
"Everything came out great and the crew was fast and clean. Thank you and to all the staff."
Blayne
"Good afternoon. I want to say it was great working with Halyma. She is very helpful and quick to respond. Great customer satisfaction. Thank you."
Asia
"As a property manager, Profloors is my go to vendor for floor replacement. Halyma makes it so easy to schedule even if it’s last minute and they do a great job each time!"
Hope
"I just wanted to thank you guys for your great services. I really appreciate how you guys always meet me half way. I really like the quality of carpet you give me for my units and the service I get from the office as well. So far everything has been really good and I hope we can continue to stay as a good team. Keep up the good job guys. I like the way you go out of your way to make me happy."
Jessie @ Olivewood Apartments
"Placing the orders is very easy and the response time is incredible. Working with the staff of Profloors has been a great experience
Halyma F. is my contact person with Profloors and we have built a great relationship to the point where she knows our likes and dislikes in our units and makes our jobs so easy that I have give her a two thumbs up for her performance in customer service.
Thank you, Halyma"
Alex
"I’m very pleased with Profloors' work they do and always on time to a job. They’re very professional and it feels good to know my company is in good hands with them.
I want to send a special Thank You to our ProFloors representative, Halyma Fargas. She does an amazing job and is much appreciated by myself and Humangood."
Kevin
"ProFloors is my go to company for flooring. They have next day installation and do the job right. My sales rep, Halyma, is always there to give the best recommendations and assistance!"
Marisela
"So the guys that came today were great!! They did a really nice job on the floor and they were very clean, professional and presentable!!"
Maia
"Your response on detail and correspondence has been a pleasure to work with ProFloors. And I am looking forward to working with you on future projects.
It’s so refreshing to be able to have a person of your caliber that’s reliable and professional, it’s a rarity these days."
Phil
"I just wanted to take a quick minute and thank you so much for keeping Jose R on my projects, this guy really gets it! Not many people we come across have the real desire to make things go as smoothly as possible like Jose!
You and I both know how many things can get messed up just generally speaking, so my hats off to your PM Jose Recendiz!"
Scott
"We love working with ProFloors. Our rep, Halyma deals with multiple sites and never disappoints in service. The teams that complete our flooring are professional and efficient. The online system is a breeze to use and we never have issue with payment like we do with other vendors. The entire process is pretty effortless and if something comes up we did not expect, Halyma and the customer service team is there for us in a pinch. Wouldn't choose anyone else for flooring!"
Melissa (Prometheus)
"I've been in the apartment industry just over 15 years. In my time I've used quite a few different flooring venders. Some ok and some bad. But lucky for me about 3 years ago I ran into Profloors, and I haven't looked back. All my experiences with Profloors have been first class. Whether I'm calling to place an order or emailing an order, the sales team is right on it. They have everything right in front of them, so when I'm talking to them about unit, it’s like they are right there with me. Whenever I need one the estimators to come out for bids, they are Johnny on the spot and come out as soon as I want them there. And don't even get me started about the installers, they are way beyond first class. They know what they're doing and they do it. They install carpets so seamless, to planking that runs so perfect it makes the smallest room look twice its size. In my opinion if you’re using anyone else, you're missing out on better products, service, and installs."
Blayne
"Been using ProFloors for several years at many of our apartment complexes throughout the Bay Area. Grade A+ customer service and quality product with warranty included! My rep Ashley always takes care of any issues right away no questions asked. Can't bat it. Highly recommend to all."
Donny
"I've been working with ProFloors for about 1.5 years. I'm so thankful I found them. I manage multiplexes and working with Mary Prishchenko has made my job 100% easier. She is quick to estimate and provide bids. Installation is quick and Mary goes the extra mile frequently. Amazing company to work with."
Rachael
"I don't normally give 5 stars, but this company deserves a 5 plus. I'm in facility repairs, specifically apartments. I have used every company around and Pro Floors is hands down the absolute best. Mary, Eric, Rondo all are assets to this company. Quick response, great pricing as well as outstanding customer service It's great to find a company with workmanship.
Keep up the great work."
Michael
"I wanted to tell you how impressed I was with your guys on Tuesday. I don't know how late they worked but they must have hustled to finish that entire apartment in one day. They tore out a mess and laid everything and they did a good job. So ty ty ty:"
Connie
"Been working with Jose and Alana at ProFloors for the last few years, calling for help with anything from tenant improvement work at our commercial office complex to personal projects for coworkers and the bosses. The ProFloors team is always quick to reply, arrive on time, and get the job done with zero fuss. Every crew of installers we've worked with through ProFloors have been excellent - respectful of tenants and punctual. I can't tell you how valuable it is to have someone you can call that handles things from start to finish and leave tenants happy with the final result. Few projects in the commercial world go as smoothly as flooring work with ProFloors. Hands down one of the easiest vendors I work with on a monthly basis."
Taylor
"I would like to commend your commercial representative Miakah McCauley for going all-in to assist me with the remodeling of our laundry rooms. The flooring we initially selected had a long lead-time and our laundry room service provider had an extremely tight deadline. The material was not going to arrive in time for a pre-planned dependent task project. I spoke with Miakah several times on September 7 about what we could do, I was willing to take some risks as to the material selection and availability, but she persisted and on the following day September 8, she sent me a message with a possible solution. I agreed to that solution and we agreed to install date after approval of the proposal.
[his level ot effort IS extraordinary and done soieiy with the intent of finding a solution for me. I try to service my customers here at DKD-Marion Park and my outside business that I have in a similar fashion, so I truly appreciate that effort!
Again, thank you to Miakah and I look forward to working with her again!"
Rob
"Thanks for sending the crew out yesterday. We had the offices and hallway all ready for them to get started on and they were really flexible and worked with us on planning how we could move furniture and employees around making the whole situation as painless as possible. Big thanks to them and if there's a feedback survey or anything, I'd give those three guys five stars. The folks at One Hour are happy with the carpet selection and said to throw out a "thanks" as well."
Taylor
"On behalf of Rod, we would like to thank you for extraordinary customer service to investigate the situation and having Jose do an outstanding job with his flooring! Your company is professional, communicative and efficient. We appreciate you and thank you for expectations exceeded!"
Cathy and Rod
"Our apartment complex uses ProFloors every time we need flooring replaced (which is quite often). We absolutely love working with ProFloors. They are great to talk to over the phone, the installers are professional and are always eager to communicate with us during an install. The GM has even come out to our complex a few times to inspect the jobs as he is a former flooring installer. It’s only happened once or twice where we weren’t 100% happy with something and both times they immediately sent someone out to correct the issue. Mistakes happen and not every install can be 100% flawless, but they make sure to make things right as fast as they can and we appreciate it. As the maintenance technician here at the complex, I take pride in my work and I’m happy we use a company who does as well. Thanks ProFloors, see you on the next job :)"
Brian
"I have to say how lucky I feel to have found ProFloors to help me with replacing my almost 30 year old carpet. Being a single Mom, I'm apprehensive when doing big home improvement projects. I wonder if I will get a fair price, have good customer service, and if the work will be high quality. ProFloors exceeded my expectations. Paul, came to my home quickly and listened to my needs/wants in the new carpet. He gave me great choices and helped me select the perfect carpet for my home and lifestyle. Star was great to work with when it came to payments, paperwork, and scheduling. The crew were great with my questions, considerate of me and my kids needs working and doing school from home, and did great work! Finally, thank you to Korey (Inspection Manager) and Gene (co-owner) who came by during the installation to make sure an appropriate plan was in place for the install and then again after the installation to inspect everything. I would HIGHLY recommend ProFloors to anyone for their next flooring project."
Jennifer
"Profloors are great. They have always been able to meet my last minute request. I have used them for the past few years and spread word of mouth throughout the management company i work for, all other managers are just as happy and satisfied. Halmaya has some of the best customer service skills and super friendly. I will for sure always use profloors."
Jesus E.
"The staff was very responsive and friendly. I am a contractor and appreciate the professional, helpful and courteous services profloors has provided."
Vince B
"Today is a GOOD day! It always means a lot when a manager finds a good vendor that all their co-workers rave about. I'm very happy to have learned about Pro Floors.
Thanks for contacting me, Shyleen...and I hope you're enjoying your day!"
Mary (OR)
"I was very pleased with the quality of the produces installed - both vinyl and carpet. I was impressed by the quality of the workmanship of the installation itself. Very professional, courteous, and efficient staff and installers. The Account Executive, Lisa Alhadeff, was extremely helpful even after installation was complete in helping with calculations for inventory depreciation costs. I would highly recommend ProFloors for any of your flooring needs."
Jear
"Amazing company always on time ready to get the job done and on time. There is a person specific she take care always I never have problem her name is Halyma Vargas she's the best."
Fernando E
"They are reasonable and reliable. Finish the work in one day. Beautiful high quality baseboards. Wide selection of flooring. The installers work hard and do a great job. I have referred them to family and other colleagues."
Guadalupe
"I work for a Commercial Property Management Company and have been doing business with ProFloors since they started here in the Portland Area. ProFloors has always provided excellent customer service and feedback with great quality craftsmanship with his crew members and products. No matter the job big or small, I get a fair and reasonable priced service quote within a few days of our meetings sometimes even same day. "
Rowdy
"We have had the pleasure of working with profloors for about 4yrs already. They are a very responsive company, they take care of what you need. Pricing is good, the dispatch crew needs a little work, however the account rep makes up on that. Specially miss Fargas, she goes above and beyond to address any issues you have, and I'm very pleased to have her as my account rep."
Geovanny C
"I just wanted to reach out to you and let you know what a fantastic job your installer did. He arrived on time and finished a 3 bedroom in one day (very impressive for 1 person) and left the unit clean with no scuff marks on walls or baseboards. We here at Westbrook Apts. are totally satisfied in the workmanship and the look of the carpet. I look forward in continuing to do business with Pro Floors in the near future. Thanks so much!!!"
Kevin V.
"We wanted to send a huge thank you to the installer that repaired the vinyl in 1531. AMAZING JOB!! We are so grateful.
Lots of thanks from our Team!"
Angela @ Azure
"Amazing! There’s a reason you guys are my exclusive flooring vendor!"
Jordan (Interstate)
"I've had the pleasure of working with ProFloors at a few of my properties throughout the past 5+ years. Their team has always been very responsive and accommodating. Would definitely recommend."
Ashley M
"I have used Pro Floors on a few construction projects so far, and I am very impressed. From the beginning to the end they provide consistent service. Communication is provided every step of the way, even while we waited for material to arrive from the supplier they made sure to reach out and keep me updated. I was nervous finding vendors in the Northern California area as I am from Arizona. When I met Sergio Chavez with Pro Floors at a job walk, I was at ease. I knew that I was in good hands and that I found my flooring vendor. Sergio Chavez really does a great job. He is communitive, thorough and he makes working with him a breeze. Sergio takes pride in every project that we’ve worked together on. As a GC we receive a lot of projects, and knowing that I have Pro Floors in my wheel house, all my projects will be handled with care and surpass all expectations. Thank you Sergio and Pro Floors."
Jordan
"I want you to know the installers you sent to Fairview Village on Thursday did terrific jobs. I was treated with courtesy and professionalism by all four of your team members. Please give them a thank you from me, they work hard and deserve to be acknowledged. Also I want to thank Mary and Ariana for their professionalism. I enjoy working with ProFloors. You may use me as a reference or post this message on your website. I am always pleased with the quality of work you provide."
"I just wanted to take the time to thank you all for the excellent customer service I receive on a daily basis from the entirety of ProFloors. Linsey, Casey, Kevon, Shyleen (and more I am sure missing) always assisting with date changes and cancellations, as well as Brianna & Alma always getting me cost sheets in a timely manner. And especially Ashley for always handling my special requests and squeezing us in last minute. I know we are always in good hands. You all are always happy to help and I never once have heard a complaint from anybody on the ProFloors side no matter how crazy our needs may be. I wish some of my other vendors would take the same care as you all do and it definitely doesn’t go unnoticed.
Thank you again. 😊"
Donnie (Taube)
"Thank you so much for our new floor. The floor looks like a beach house on Nantucket. I just wanted to thank you too for your professional concern to the recent floor dimpling problem which arose a month later. Rick, your people are the best I’ve seen in the industry both from an install and follow up customer service stand point. They also were concerned about me personally and the cleanliness during and after the project. Both at my home and every day in our relationship through business ties."
Brian
"ProFloors are always on time and they have good customer service. Halyma cares about her customers and always does her best to provide great customer service."
Eduardo
"Excellent customer service! Thank you for your hard work and Halyma is awesome! I'll always be grateful for her coming through for me on an emergancy installation."
Danielle
"Well so far so good working with a great company like Pro-Floors that understand our property needs and budget. We have been doing business with this vendor for approximately a year and a half and we can honestly say that our residents and office staff are very pleased with the quality and services they provide for our units and common areas. They have a great selection of flooring and prices that will fit your budget and needs. Halyma our self -representative for my property is great in communication with us via emails, fast and professional in returning calls or setting up appointments for any issue or just to schedule a flooring replacement. Their professional installers are very friendly and punctual to the jobs schedule at all times. They will try to accommodate any needs if is required to get the job done and correctly. We look forward to keep doing business with this wonderful Company Pro-Floors."
Patricia @ Italian Gardens
"I have to give credit where due. Osbaldo is AWESOME! He was extremely professional, helpful, detailed and took the time to get the floor plans organized with us. I can't thank you enough for sending such an awesome team member to handle the floor plan measurements. Thank you, Osbaldo, with being patient with us and helping us to understand the floor plans here as we are a new crew. The time you spent with us and patience is greatly appreciated. I appreciate you being so willing to provide the measurements you took to us for reference and to provide to new residents as well, this will be extremely helpful during our application process.
If this is the professionalism and customer service being offered all around, I really look forward to working with you all. I appreciate you doing your utmost in making what could be a very complicated process as smooth as possible."
Jasmine @ Art Ark
"Your guys did a great job. Julio did extra attention and a fantastic job. I am very happy!"
Steve F. (Rw Zukin)
"I was just going to email you!! The installers yesterday were amazing, did a fantastic job!! Everything looks so great, I love that floor and the z bar... can't say enough good things about the flooring, it's beautiful! thank you!"
Kaleena C. @ Oak Creek
"I manage Chalet Village Apartments in Tigard, OR. First off- before I even had seen their work, I was sold just by my conversations with Mary and Gene. They are truly fabulous people. Each job I booked with Mary (who is easily my favorite area rep ever), each job was done with precision, and I have been so very impressed with how beautiful every install has been. To add icing to the cake, you don't have to pay extra for the quality they provide. Fair prices, exceptional work, outstanding staff."
Amber @ Chalet Village (OR)
"Unit 20 looks amazing. I can't wait to show it to our owners on Monday when they are here for a site visit. We are very pleased with the serve we have received and I believe one of our sister properties in Vancouver is going to start using your service as well."
Kelly R. @ Westgate Terrace (OR)
"Thank you very much for all your help! You are wonderful! I had a chance to meet the installers this morning and they both were very nice and helpful! Darin (our maintenance guy) said the flooring looks awesome! He is a tough cookie so it must look amazing!"
Asia @ Tropic Sands
"I have partnered with Profloors over the past 6 years for all of our flooring needs. Whether it is problem solving for new ideas, performing quality control checks, or scheduling last minute, my experiences have always been positive. Halyma, Irena, Ashley, and Rick have always been very professional and enjoyable to work with. Thank you for everything you've done for us over the years!"
Gregg @ Madison
"We just want to let you know we were very pleased with the work that was done in our most recent install in unit 1406-1. The installers did an excellent job it turned out beautiful. They came prepared, followed all our specifications and left the job site clean. We are not sure of the name of the installers but we wanted to let you know what a great job they did! Thanks"
Coby and Vicki @ Parkside
"Thank you so much. It was great to visit your booth this last week at our Corporate meetings. We really like the quality of work your company provides. We appreciate your service and are excited to continue using you."
Julie @ Sunpointe
"I wanted to take the time to thank you for all your support and assistance throughout last year. It is always good to know that we can contact you, get a quick response, and get things resolve ASAP. We look forward to a new year knowing we can rely on you and Profloors to take care of our Neighborhoods' needs. Thank you again."
Geo @ The Boulders
"Just wanted to thank you and tell you how pleased I am with ProFloors! Every time I have called for service you have helped me immediately. On such short notice (sometimes) yet you still get installers out right away. Thank you for your help and for always making sure that my needs are met."
Marla @ Beachcomber
"In my five years in multifamily management, I have never seen such beautiful install work! Very impressed with the seamless cove base and love the attention to customer service."
Katy D. @ Fox Pointe (OR)
"I am grateful for your email and I appreciate working with you and ProFloors as well. Outside of a few errors, the work and guys have been efficient and professional! It has also been a pleasure of mine to have a relationship with you over the past few years and may it continue for many years to come! Thanks and have a blessed day!😊😊"
Delance @ Sylvester Rutledge Manor
"You guys are the best. You and your staff are appreciated for work of perfection here at El Bethel Arms/ Terrace. W e would love to keep this relationship between our companies strong. And watch the fruits of our labor reach great heights."
Lionel @ El Bethel Terrace
"Just wanted to shoot you a quick email to let you know that I had carpet replaced in 309. The guy Luis did an excellent job on the flooring. The best work I have seen from Pro-Floors. I believe he is a new employee for you. He vacuumed and cleaned up after he completed the work. He did a fantastic job and we hope to see him again out here!!"
Kelly @ Auburn Townhomes
"Thanks for all your Teams efforts with our property!! There all doing a fantastic job and it doesn’t go unnoticed .😊"
Daisy @ Tuscany Ridge
"Profloors is: Prompt! It Is Committed To Quality! Dedicated To Satisfy Customers! Staff Is Professional And Courteous! Reliable! Fast On Top Of All!! Thank you for all you do! I will continue to recommend this company to my new co-workers and other business!"
Liese, Arroyo Del Valle/Owl's Landing Apartments
"Thank you so so much! By the way, I just love working with you guys. Several of our managers feel the same way. So thank you for making things easy for us!"
Joanna B. @ Los Gatos Heights Apartments
"We’re very happy too, you have a well run business. Relieved to have a contact person if there is any questions or concerns."
Rachael G. @Creekside Park Apartments
“I want to say thank you to you and your staff at Pro Floors for being so amazing in regards to customer service and your services over all. I am so glad I finally got my property, so I could work with you. Once again, thank you for all your hard work and hospitality. We will definitely be doing more business in 2017."
Veronica C.
“I just wanted to take some time of your busy schedules to let you know how much we appreciate your business. It is always good to know that we can count on Profloors; from our regular scheduling, to satisfying our neighbors’ particular demands, and even our last minute installation needs. Every time I had a question or request Halyma is always available and responds quickly, not to mention how pleasant it is to work with her.”
Geovanny C. @ The Boulders/Mercer
“We just love Sac Pro Floors. It is definitely one of the best flooring company servicing the Greater Sacramento Area. Their dedicated work has made a significant different to our business. Our valued residents are just happy moving in their homes and experience the quality of their new flooring.”
Carmen Constantin/Regional Manager @Dick James and Associates, Inc.
“Profloors sets the bar for flooring companies. All members of the Profloors team understand the importance of customer service and completing their work in a neat and timely manner. Even the tightest schedules are met which is very important in the multifamily industry. Their friendly and professional staff are always willing to the go the extra mile to ensure that the customer is happy. Thank you, Profloors!”
Matt Errecart / Vice President @The Garibaldi Company
“Pro Floors has been our go to flooring company for 4 years now. The crew is very accommodating, professional, and prompt from response time to completion! They handle all our jobs big or small, VCT tile or Carpet, lab and office space, and even our elevator flooring. Love them. Give them a try and you will to! Thanks Rick and Team!”
Gene Curiel @Tesla Motors, Inc
“Pro Floors is one of my most trusted industry partners. From design through installation they can be counted on every step of the way. They will bend over backwards to make your emergency or your team’s lack of planning go away at all times. Whether it’s regular turn work or fast paced high volume renovation work they always deliver. I’ve renovated 1,000s of units up and down the Peninsula and Silicon Valley / San Jose and they are my go-to flooring provider. I appreciate everything Pro Floors does for me!”